Support in game
| Group | Name | Status | World |
| Administrator | {GM} New | Offline | RefugiaOT |
| Administrator | {GM} New (TestServer) | Offline | |
| Administrator | {GM} Cabral (TestServer) | Offline | |
| Administrator | {GM} Cabral | Online | RefugiaOT |
| Group | Name | Status | World |
| Senior Tutor | (Vip) Test Reset | Offline | RefugiaOT |
| Senior Tutor | Lady Tester | Offline | RefugiaOT |
| Senior Tutor | (TUTOR) Cabral | Offline |